Find answers, contact our team, or browse frequently asked questions below.
Open the Still Yum app and tap "Help" in your profile for live chat support.
Open the AppAre you a merchant? Get dedicated support for your business account.
merchants@stillyum.comCan't find what you're looking for? Reach out to our support team and we'll be happy to help.
Still Yum is a mobile app that connects you with local restaurants, bakeries, and grocery stores selling surplus food at discounted prices — typically 30-70% off. Unlike mystery bag apps, merchants list their own specific products so you always know what you're getting.
Simply browse available deals near you, select the items you want, and pay securely in the app. You'll receive a confirmation with a pickup window. Head to the merchant during that time, show your order, and pick up your food!
You can cancel an order free of charge up to 2 hours before the start of your pickup window. After that, cancellations may be subject to a fee or may not be eligible for a refund. Check the order details in the app for specific policies.
If there's an issue with your order (e.g., item unavailable, quality problem), you can request a refund through the app within 24 hours of your pickup time. Our team reviews each request and typically processes refunds within 3-5 business days.
Yes! The Still Yum app is completely free to download and use. You only pay for the food you order. There are no subscription fees or hidden charges for consumers.
If you own a restaurant, bakery, grocery store, or any food business, you can apply to become a Still Yum merchant. Email us at merchants@stillyum.com or sign up through the app. Our team will review your application and help you get set up.
Unlike mystery bag apps, Still Yum lets merchants list their own specific products. You can see exactly what's available, the price, and pickup times — no surprises. This gives you full transparency and helps merchants move the exact items they need to sell.
Absolutely. We use PCI DSS-compliant payment processors and encrypt all sensitive data. Your payment information is never stored on our servers directly. You can learn more in our Privacy Policy.
You can delete your account at any time through the app's settings (Profile > Settings > Delete Account), or by emailing privacy@stillyum.com. We will delete your personal data within 30 days of your request.